How do I find my FTP details

To find your FTP username and password, login to the control panel then:

  • Click on Services -> My Services
  • Click in the bar for the hosting package you wish to find the details for (do not click the domain name)
  • Click on Basic Information
  • Click on FTP Information
This will show the username, server path and FTP path for the main domain hosted on this package (i.e. the domain associated with the package as shown on the My Services page).

Additionally, to find the current password (and change the password if required):
  • Click on the FTP Administrator Control link
  • Click Show across from the ****'d out password
  • Email, SSL
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